Product Details
- Amazon Sales Rank: #16455 in Personal Computers
- Brand: HP
- Model: A9G58AV
- Dimensions: .78" h x
14.72" w x
9.95" l,
- CPU: Intel Core i5
- Hard Disk: 500GB
- Processors: 2
- Display size: 15.6
Features
- 2nd generation Intel Core i5-2467M Processor (1.6 GHz) + Intel HD Graphics 3000
- 4GB 1600MHz DDR3 System Memory (1 Dimm) ,500GB 5400 rpm HDD
- Genuine Windows 7 Home Premium 64-bit, Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only, No PowerPoint(R)/Outlook(R)
- Color: natural silver
HP ENVY Sleekbook 6t-1000 Laptop PC
Product Description
HP ENVY Sleekbook 6t-1000 Laptop PC
Customer Reviews
Most helpful customer reviews
0 of 0 people found the following review helpful.
Buyer Beware HP 6t
By doug n.
The worst laptop ever. Three times back to service center and they can't fix it. Now they want a technician to come to my house as though that will make a difference. Now we learn that all available technicians are off for the holidays so its now Dec 27 and we wait until Jan 2 to schedule an appointment. Have asked for a refund several times but that is just not in the cards. I will never buy from HP again (and we buy alot around here as we both work through our computers). Bad job HP, very bad job.12/28/2012...after Peter (see his post below) emailed regarding this issue the representative that we've been dealing with all along called again. His purpose was to confirm (again) that we have an appointment to see a technician in our home to review the issue. So after several weeks of back and forth with the service center now we can wait another 10 days for a technician (they are all off for the holidays I am told). We said to Jamie again that what we want is a refund.The best companies to deal with would have long ago taken this lemon back...companies such as Amazon and Costco would immediately end our dissatisfaction...but in this case we purchased directly from HP who only seems to care about their own internal metrics. Next step after the technician visits I will be posting the positive outcome or the videos of this Lemon Laptop will be posted on YouTube and every other social media I can find. Yes, we are upset. This was a birthday gift from my wife and she is way more upset then I am.01/04/13...the technician invested 2 hours of his time and could not get the laptop to act up. He watched a couple of my videos but in the end determined there was nothing wrong with it. Within hours after he left the screen froze up again. i made another video and called customer support. Now we wait for a call back.January 9, 2013 update...we have filed complaints with the BBB and Attorney Generals Office because HP cannot fix the problem and will not offer a refund or an exchange.
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