Product Details
- Amazon Sales Rank: #2403 in Personal Computers
- Color: Silver
- Brand: Dell
- Model: i17R-2105SLV
- Dimensions: 4.53" h x
13.94" w x
21.93" l,
- CPU: Core i5-3210M 2.5 GHz
- Memory: 6GB DIMM
- Hard Disk: 750GB
- Processors: 1
- Display size: 17
Features
- Intel Core_i5_3210M Processor 2.5GHz
- 6 GB DIMM RAM
- 750GB 5400rpm Hard Drive
- 17-Inch Screen
- Windows 7 Home Premium 64-bit
Dell Inspiron i17R-2105SLV 17-Inch Laptop (Silver)
Product Description
A 17" laptop with 2nd Gen Intel Core processor power and optional SWITCH lids. Also includes 90 days of getting started Premium Phone Support.
Customer Reviews
Most helpful customer reviews
15 of 15 people found the following review helpful.
Does what I need it to
By Dre
I bought this pc mainly because I ditched cable recently and needed a pc with a powerful processor to be able to convert and transmit streaming video to my roku box. The older model compaq that I had simply wasn't getting the job done but this beast does it without a hitch. The 17" screen is beautiful and the colors look great. It's really light and built sturdy and thus far i've had no issues with it.
5 of 5 people found the following review helpful.Couldn't be happier...
By JK_Goat
I upgraded from a tired old Acer laptop, so this is like a Cadillac to me. Nice, big keyboard, big brilliant display, great integrated sound. All good stuff. I just uninstalled all the bloatware it comes with that loads when Windows loads, and I've freed up a good amount of the 6GB RAM on the laptop to use for audio recording and video import/editing. Great deal for what you get, I highly recommend it.
2 of 2 people found the following review helpful.
Awful Dell customer service
By Luigi1717
I purchased an Inspiron 17R in September 2011 as my son was a high school freshman in a STEM program and had to have a computer. The day it arrived, it worked fine except that it would randomly shut down. The problem continued so I called customer service. They performed various diagnostics and tried some things like updating the BIOS. That did not fix the problem. More calls, more troubleshooting, and failed attempts to fix my computer via remote connection to tech support in India. After a couple of months, Dell Technical Support dispatched a technician to my house to replace some parts. This did not fix the computer. More calls, troubleshooting, etc and the technician was sent back to my house to replace more parts. The computer still shut down randomly. After more calls, troubleshooting, etc, Dell sent me a postage paid box to send the computer to their repair center. It came back 10 days later and still shut down randomly. In all, Dell sent a technician to my house to replace parts on 4 different occasions and had me ship my computer off to the repair center 4 times. After the 5th failed repair attempt, I asked for the computer to be replaced, but was told by customer support that they would not replace it because it was repairable. The 1-year warranty has now expired and Dell has told me I need to purchase an extended warranty to receive any more service. In my final call with customer service last weekend where I asked to speak to a supervisor and then to his supervisor, I explained how the computer has not worked for the year that I owned it and it still suffers from the same problem it had the day I received it. He pointed to a follow up phone call 3 days after getting the laptop back from the last attempted repair after the warranty ended where I said it was working. He said it was fixed. I pointed out that a few days later it shut down. The shut downs are random. It works for 5 days, then will shut down 2 times during one hour of use. He said in his view, because it worked for several days, it was fixed and then suffered a new problem outside of the warranty. I told him how my son is now a sophomore and has trouble using the computer for homework with the lost work following shut downs and can't use it for online quizzes that must be completed in a single session. His answer was "I am sorry to hear that." And so ended my 14-month ordeal with Dell customer support. It would be a funny story if I did not lose the money on the laptop and spend so many hours over the last year trying to resolve the issue. My son's birthday is in 9 days and he wants a computer. The 17R could be a very good computer, but if it has a problem, Dell customer service is so awful that a successful repair is unlikely. The supervisor seemed to feel that because they had done so much work on the computer, they had done their job, failing to see the difference between working on the computer and actually fixing the computer.
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